Customer Support

Do you have any preferential activities in progress?

 

We will often make some discounts, you can often check our facebook page to follow our promotions, or sign up for our newsletter to receive regular promotions. You can also contact our online customer service, and we will provide you with the discount code for the promotion we are doing.

 

 

Can I get a discount for bulk orders?

 

In order to ensure the quality we spared no expense in the design and production process, but we are so pleased to provide you with a low price. Usually we can offer a discount of 5% to 15% on bulk orders. You need to contact us. We will confirm the discount according to the order quantity.

 

 

When should I place an order?

 

All our dresses are custom-made. The time for production may be longer than expected due to high demand. So please place your order as soon as possible so that we can have enough time. We recommend that you order at least one month before the day you need the dress.

 

The time for production doesn’t include shipping time. It usually takes 3-7 business days for shipping. Depending on where you're living. So please double check your estimated delivery time before confirming your order!

 

We understand the arrival date is very important to you. So we really want to make sure you can receive the perfect fitted dress for you on time. We hope the dress will arrive as soon as possible, meanwhile, we will be extremely strict on the quality and make sure it will not be influenced because of limited production time. We would appreciate it if you could show us your kind understanding and patience.

 

 

When should I place an order? How do I measure myself?

 

This is the primary factor in finding a gown that will look great on you. For best results, you should always choose a gown that enhances your best features while hiding or camouflaging the less desirable aspects of your body frame. To find the fitting silhouette for your body shape, you should first determine your body shape.

 

Apple-shaped: where the shoulders and upper torso is wider than the hips and legs.

 

Pear shaped: Where the lower half of the body, from the waist and hips is more pronounced than the bust

 

Hourglass: Where the bust and hips are similar in proportion, and separated by a distinctly slender waistline

 

Rectangular: Where there are few to no noticeable curves and the frame is slender overall

 

Petite: where the overall height is less than 5’4” with a well defined bust and hip region

 

 

How can I clean my dress?

 

Congratulations on your gorgeous new Goshinning.com dress!

 

When you have a beautiful dress from Goshinning.com, you can wear it on many occasions, and when you need to clean it, please note the following things:

 

All dresses and fabrics can only be dry-cleaned! Please don't wash them with the washing machine!

 

If it has wrinkles, don't use an iron. If you have a household steam ironing machine, you can do it yourself. Or please send your dresses to a local dry cleaner. If the wrinkling is not too serious, you can hang it in the bathroom when you take a hot shower, and the steam is enough to remove tiny wrinkles.

 

 

Choose a gown closest to your actual size

 

There is no such thing as a standard size for women, so it is doubtful that you will find a gown off the rack that fits you perfectly. We always recommend that you have your chosen dress altered to your actual measurements for the best fit. This is relatively easy to do, and so you incur minor expenses on alterations; you should choose a gown that is closest in size to your actual measurements. This means that you shouldn’t select dresses that are too big or too small in size. Don’t ever make the mistake of choosing a more petite gown than your actual size, expecting that you will shed several pounds closer to the time you have to wear it. Just in case you don’t, you will lose the chance to wear the dress you carefully chose for the occasion.

 

 

Standard size and custom size

 

All dresses can be ordered in standard size in the range of US0-US30, including wedding/bridesmaid/prom/mother of the bride dresses, each size corresponds to its own measurement data. Please check our size chart. If one of your measurements is not included in the standard scale, you need to choose a custom size. Custom size allows you to customize each size data, requiring you to enter your sizes on the order page.